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Privacy Policy

  1. Introduction

This privacy policy applies between you, the User of this Website, and ServX, the owner and provider of this Website. ServX takes the privacy of your information very seriously. This privacy policy outlines our use of any and all Data collected by us or provided by you in relation to your use of the Website.

  1. In this privacy policy, the following definitions are used:
    • Data: All information that you submit to ServX via the Website, including personal data as defined by Data Protection Laws.
    • Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the GDPR and any national implementing laws, regulations, and secondary legislation.
    • GDPR: The General Data Protection Regulation (EU) 2016/679.
    • ServX, we, or us: ServX is the proprietor.
    • User or you: Any third party that accesses the Website and is not employed by ServX or providing services to ServX.
    • Website: The website you are currently using, servx.co.uk, and any sub-domains unless expressly excluded by their own terms and conditions.
    • The singular includes the plural and vice versa.
    • References to clauses or sections are to those of this privacy policy.
    • A reference to a person includes firms, companies, government entities, trusts, and partnerships.
    • "Including" means "including without limitation."
    • References to any statutory provision include any modification or amendment of it.
    • The headings do not form part of this privacy policy.
  2. Scope of this privacy policy

This privacy policy applies only to the actions of ServX and Users concerning this Website. It does not extend to any websites accessed from this Website, including links to social media.

For the purposes of applicable Data Protection Laws, ServX is the "data controller." This means ServX determines the purposes and manner in which your Data is processed.

  1. Data Collected

We may collect the following Data, which includes personal Data, from you:

  • Name
  • Date of birth
  • Job title
  • Profession
  • Contact Information such as email addresses and telephone numbers
  • Any other information you provide to us

 

  1. How we collect data

We collect Data in the following ways:

  • Data you provide to us.
  • Data collected automatically.

 

  1. Data you provide to us

ServX will collect your Data in several ways, including:

  • When you contact us through the Website, by telephone, or email.
  • When you make payments to us.
  • When you opt to receive marketing communications from us.
  • When you use our services.

 

  1. Data we collect automatically

We collect Data automatically when you access the Website, including:

  • Your IP address, the date, times, and frequency of your visits, and how you interact with our content.

 

  1. Our use of data

We may use your Data for the following purposes:

    • Internal record keeping.
    • Sending marketing materials that may interest you.

We may use your Data for our legitimate interests, and you have the right to object in certain circumstances (see "Your Rights" section below).

For direct marketing via email, we require your consent, either through an opt-in or soft opt-in process:

  • Soft opt-in applies when you have previously engaged with us.
  • For other e-marketing, explicit consent is required.

You have the right to withdraw consent at any time (see "Your Rights" section).

 

  1. Who we share data with

We may share your Data with:

  • Our group companies or affiliates.
  • Employees, agents, and professional advisors for job duties.
  • Third-party service providers for processing personal data.
  • Third-party payment providers for payment processing.
  • Relevant authorities for crime detection.

 

  1. Keeping data secure

We use technical and organizational measures to safeguard your Data, including:

  • Access controls using unique passwords.
  • Secure server storage.

If you suspect any misuse or unauthorized access to your Data, please contact us immediately at legal@servx.co.uk.

For detailed information on protecting your information, visit www.getsafeonline.org.

 

  1. Data retention

We will only hold your Data for as long as necessary to fulfill the purposes outlined in this privacy policy or until you request deletion.

Deleted Data may persist on backup media for legal, tax, or regulatory purposes.

 

  1. Your rights

You have the following rights in relation to your Data:

  • Right to Access: The right to request copies of the information we hold about you at any time. We will not charge for this unless your request is "manifestly unfounded or excessive."
  • Right to Correct: The right to have your Data rectified if it is inaccurate or incomplete.
  • Right to Erase: The right to request that we delete or remove your Data from our systems.
  • Right to Restrict Processing: The right to request that we "block" us from using your Data or limit how we use it.
  • Right to Data Portability: The right to request that we move, copy, or transfer your Data.
  • Right to Object: The right to object to our use of your Data, including where we use it for our legitimate interests.

To exercise any of your rights, make inquiries, or withdraw your consent to the processing of your Data, please contact us at legal@servx.co.uk.

If you are not satisfied with how we handle your complaint regarding your Data, you may refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). Their contact details can be found on their website at https://ico.org.uk/.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

 

  1. Links to other websites

This Website may provide links to other websites from time to time. We have no control over these websites and are not responsible for their content. This privacy policy does not extend to your use of such websites. We advise you to read the privacy policy or statement of other websites before using them.

 

  1. Changes of business ownership and control

ServX may expand or reduce our business, potentially involving the sale or transfer of control of all or part of ServX. Data provided by Users relevant to any part of our business transferred will also be transferred.

Any new owner of ServX may continue to use your Data as set out in this privacy policy.

 

  1. Changes to this privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "effective date" at the top. You are advised to review this privacy policy periodically for any changes.

 

  1. Contact us

If you have any questions about this privacy policy, please contact us at: